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Frequently Asked Questions

What is the Santa Storybook Experience?

The Santa Storybook is an experience located in New Braunfels that can be your once a year family tradition. Think of visting a Disney attraction deisgned by a professional storytelling photographer made specifically with your family in mind. 

Your time with us doesn't feel like "photos with Santa" or your typical photoshoot. This is a real time visit with Santa. The idea is to create your own Christmas story that your kids are the stars of. 

We go into each time slot creating an album as we go. We generally want to hand you a storybook album that you can hand down from one generation to the next.

What is the Santa set like?

As the door opens you are transported out of Texas and onto an old street that leads up to the front door of what will look like Ebenezer Scrooge's accounting firm. 

You can expect snow, a full Santa set, big bay window, mantle and fireplace, a naughty and nice list, a Christmas book reading, milk and cookies, Christmas puzzles, decorating the tree, games, family portrait opportunities and lots of opened ended conversation for the kids with some humor mixed in for the adults and a whole lot more.

Kids will talk about this for weeks.

What should we wear for our Santa Storybook Experience?

The idea take places in dreamland so if you want to complete the role, my suggestion is light colored or matching pajamas or night gowns. Mom and Dad should come prepared for a few signature family shots throughout the experience. 

Matching or themed pajama sets are always the best.

 

Where Does My Reservation Fee Go?

For 2025 ONLY:

Your $300.00 reservation fee has options:

  • Option #1, (10) 8x12 digital files
  • Option #2, $100 from your fee can go straight toward your product order.

This fee can be used for storybook albums, heirloom wall art, holiday cards, ornaments, and fine art prints. You’ll have beautiful ways to relive your magical day with Santa, year after year. You will have to pick a day to come in and choose your images for either option.

Can More Than One Family Join the Fun?

Every Santa Storybook Experience is like a little Christmas adventure, carefully crafted to follow a magical order, capturing one family’s story from “hello” to “farewell.” When the cousins want to be involved or the grandparents want to bring the grandchildren, we need more time to make sure everyone gets their own genuine specialized storybook experience.

You’ll need to choose back to back time slots, so each family gets their signature storybook.

Can I Bring My Pet?

oh yes! Santa has a soft spot for furry friends. Pets need to be on a leash or in a carrier until it’s picture time. To help create a more calm atmosphere please bring a favorite toy or a yummy treats to help them feel right at home in Santa’s studio.

Do to allergies of some guests this options will be for specific dates only.

What If My Child Feels Shy Around Santa?

We are on it! This is where Santa is the greatest! With a private 20-minute session, there’s plenty of time for the loudest crier to find comfort in the space. Santa and our photographer have a few tricks to guide children to safe and happy place. The whole family is welcome, bring the grandparents and the new grandbaby. This can be as special as you want it.

If you think your child might be shy or cried last year, let us know in your registration questionnaire. That way, Santa can greet them in just the right way with a soft, “Merry Christmas” instead of a big, magical, booming “Ho-ho-ho!”

Can we take our own pictures or video?

While your visit with Santa is in full swing, we want you to relax and enjoy every twinkling moment without worrying about your camera. For that reason, we kindly ask that no photos are taken during your session. We will let you know the perfect moment to capture a short, magical video snippet to remember the day. Please let your guests know ahead of time so everyone can simply enjoy the magic as it happens. Thank you kindly for helping keep the focus on the experience.

When do we see our images?

After your visit, we’ll invite you back for your Personalized Viewing and Order Session at our studio, a cozy, private time to relive all the magic and choose your favorites. If you’re traveling from out of town, just let us know when you book, and we’ll schedule your viewing while you’re still here so you can take your Christmas memories home without delay.

Can we place our order online?

Because your images deserve to be seen in their full magical glory, we don’t share galleries online. We offer a wide variety of heirloom products, albums, wall art, keepsakes—that are best experienced in person so you can see and feel their quality. For guests visiting from out of town, we’re happy to plan your ordering appointment during your trip so you don’t miss out.

How long does it take to get my order?

Once you’ve selected your favorites, completed payment, and approved your image edits or album design, most orders arrive within about two weeks. Custom pieces may take a bit longer. We do our very best to rush Christmas cards and smaller prints, but after December 1st, we can’t guarantee delivery in time for the big day. Booking early helps make sure your holiday treasures arrive before Santa’s sleigh takes off.

Can I buy just the digital files?

Today many families live in a digital world and love having digital copies of their portraits. A low-resolution file is included with every purchased piece of artwork, perfect for sharing your images online.

The Santa Storybook Experience is a highly specialized and limited event, held in a private studio devoted to creating an authentic, unforgettable Santa experience. From our handcrafted sets to our editing, every detail is designed with care. Our high-resolution files, crafted for print, are priced to reflect the time, artistry, and production that go into creating each image.

For families who prefer to handle printing or archiving on their own, we also offer digital-only collections.

  • All Digital Files | $3500 (includes 50% off any printed products)
  • 20 Digital Files | $2,500
  • 10 8x12 Digital Files | $300 (2025 only)

Many families choose these when they want an archive of their portraits for future generations or to create their own printed pieces as well as collages.

When you purchase wall art or an album, you’ll receive high-resolution files with limited printing rights. This is perfect for continuing cherished traditions like creating your own holiday cards. It’s our way of honoring your family’s traditions while maintaining the integrity and value of the artwork we create together.

Our goal is to create a timeless story you can look back on for years and many generations after.

The Storybook Experience

Pricing

The Why

Storybook & Heirloom Albums

Products

About Santa Phil

FAQ

Painted Pieces

CONTACT

Email: info@dgabrielstudios.com Phone: (956) 533 - 0011 New Braunfels, Texas 78130  
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  • HOME
  • THE SANTA STORYBOOK
    • Santa Storybook
    • The Storybook Experience
    • The Why
    • Santa Albums
    • Santa Products
    • Santa Pricing
    • Santa About
    • Santa F.A.Q.
    • Painted Pieces
  • 2025 Holiday Cards
  • White Box Sessions
  • Fire & Smoke Portraits
  • ABOUT US
  • PORTRAITURE
    • Sports Portraits
    • Senior Portraits
    • Pet Portraiture
    • Family Portraits
  • CONTACT